With cyber fraud on the rise in Ghana, customer security remains essential 

By Gbenga Okejimi, Country Manager, Nigeria and Ghana, WorldRemit

ACCRA, Ghana, 21 November 2022,-/African Media Agency (AMA)/- Across Ghana, online financial transactions have become increasingly popular as many Ghanaians have become connected digitally and are using mobile wallets and online banking services are a growing rate1. While the ease that digital payments offer is unparalleled, making transactions and receiving payments online has also come with the risk of cybercrime. 

According to data from The Cybercrime Unit of the Criminal Investigation Department (CID) of Ghana, Ghanaians lost over USD $19 million to cyber-crime and recorded 1,097 cybercrime cases in 20202, with fraud being the most common type of crime within the cyberspace in the country3

Amidst this trend of cyber risk threats, cyber resilience is needed in Ghana to secure end-to-end points in the financial services ecosystem. Thankfully, to keep Ghanaians’ hard-earned money safe,WorldRemit continues to put its customers’ security at the core of its business, ensuring they can send and receive money across the country without worry. 

“WorldRemit ensures that international remittances are not just convenient and accessible for our customers, but most importantly, safe and secure amidst rising cases of cyber fraud incidents in Ghana,” saidGbenga Okejimi, Country Manager, Ghana and Nigeria, WorldRemit. “We take cyber security very seriously and understand many of the tricks and techniques behind some of the most popular scams.” 

Reducing the risk of financial crime 

According to a ranking by Global Cybersecurity Index (GCI) the Republic of Ghana is one of the most cyber secure countries in Africa, behind Mauritius and Tanzania 4

However, with increase in digitisation much is still needed to ensure Ghana’s cybersecurity space is protected from cyber threats. The government of Ghana established the Cyber Security Authority (CSA), to ensure proper regulatory measures are put in place to establish a secured and resilient digital ecosystem and create awareness on cyber security matters 5

Thus, with the unpredictable nature of cyber crime, millions of consumers’ dollars are still at risk. This means that we all need to ensure sure our online details are kept safe and secure. 

To ensure its customers’ money is protected, WorldRemit has taken a proactive stance toward prevention. For instance, it refuses to work with correspondent partners who lack adequate controls for combatting fraud and financial crime. We implement risk-based controls for customers who need to send to destinations with elevated money laundering or terrorism financing risk. 

Additionally, WorldRemit collaborates with other industries and companies to share best practices and information to better watch over the financial transactions it processes. 

“The international remittance space is exposed to several key risks, including money laundering, fraud, terrorism financing, and sexual exploitation, so working with other leading bodies to combat this is essential,” said, Gbenga Okejimi, Country Manager, Ghana and Nigeria WorldRemit. 

“Technology helps us understand and detect the known patterns of suspicious behaviour signalling the misuse of a customer account when sending money is the priority,” said Gbenga. 

To learn more about the safety measures WorldRemit uses, visit here.

Notes to Editors 

  1. Quartz Africa. Ghana is now the fastest growing mobile money market in Africa. July 2022 
  2. Graphic Online$19 Million lost to cybercriminals in 2020; $239 million in 5 years. November 2021 
  3. Ghana Web. Online fraud tops most reported cybercrimes. September 2022 
  4. Graphic Online. Ghana places 3rd place in cyber security in Africa. November 2021 
  5. Ghana Business News. Ghana Cyber Security Authority gets governing board. February 2022 

About WorldRemit

Distributed by African Media Agency (AMA) on behalf of WorldRemit.

We’re a leading global payments company and, along with Sendwave, part of Zepz, a group powering two global payments brands. 

We disrupted an industry previously dominated by offline legacy players by taking international money transfers online – making them safer, faster and lower-cost. We currently send from 50 countries to recipients in 130 countries, operate in more than 5,000 money transfer corridors worldwide and employ over 1,200 people globally. 

On the sending side WorldRemit is 100% digital (cashless), increasing convenience and enhancing security. For those receiving money, the company offers a wide range of options including bank deposit, cash collection, mobile airtime top-up and mobile money. Backed by Accel, TCV and Leapfrog – WorldRemit’s headquarters are in London, United Kingdom with regional offices around the globe.

Media Contact

WorldRemit Press Officea

The post <strong>With cyber fraud on the rise in Ghana, customer security remains essential</strong>  appeared first on African Media Agency.

Source : African Media Agency (AMA)


The New Dawn is Liberia’s Truly Independent Newspaper Published by Searchlight Communications Inc. Established on November 16, 2009, with its first hard copy publication on January 22, 2010. The office is located on UN Drive in Monrovia Liberia. The New Dawn is bilingual (both English & French).

One Comment

Back to top button